Given the importance of communication for good business performance, CSQA considers it appropriate to define a policy for self-regulation of communication in order to best meet the needs of customers, consumers, accreditation bodies and the market in general.
In addition, as a member of the CISQ Federation – partner of IQNET - CSQA promotes its activities and services, ensuring the correct use of their respective logos and certificates.
It is recommended to all staff, companies and professionals working under appointment of CSQA Certificazioni and those who promote its services to apply the principles expressed in this Communication Policy.
Thiene (VI), 1st
CSQA Certificazioni Srl
Dr. Luigino Disegna
 The professional diligence standard is defined in Article 18, paragraph 1, letter H) of the Consumer Code, such as “the normal degree of the specific competence that consumers reasonably expect from a professional in relation to the general principles of fairness and good faith in the field of professional activity”.