UNI 10928

UNI 10928


The UNI 10928 standard applies to residential reception processes for minors , of a "consolidated" nature, i.e. definable in a unified way throughout the national territory or on different local realities.

It has its roots in UNI EN ISO 9001 and then locates the paragraphs of the international standard in/in structures for minors.


The standard focuses on:
  • phase of admission, insertion and discharge of the user/minor
  • daily activities
  • definition of the general objectives set by the management, but pursued by the entire staff
  • documentation management
  • definition of roles and responsibilities
  • monitoring of what has been done
  • staff training and relational skills
  • control activities for those processes that most affect the quality of the service

Would you like to have more informations?

Contact us

Download - Documents and pdf

Fill out the form below in order to access the resource you requested

Fields marked with an asterisk (*) are required