What is it?
Reference Practice 192 - Management system for the reconciliation of family life and work – Requirements for the well-being of families – defines the requirements for organizations that implement measures aimed at promoting the reconciliation of family life and work.The Practice was drawn up with the aim of encouraging the adoption of inclusive and responsible corporate policies that support parenting , equal opportunities and organizational well-being , while promoting work-life balance and support for caregiving , within a management system supported by performance indicators (KPIs).
The Reference Practice introduces a third-party conformity assessment process, aimed at certification and obtaining the UNI Mark.
Key points
The Practice involves the evaluation of 7 areas relating to the different variables that can distinguish an organization that promotes work-life balance..jpg "PdR192_Areas-1-(1).jpg")
For each evaluation area, specific KPIs (quantitative and qualitative) are defined through which the organization measures the level of internal maturity, through an audit at least annually.
The Certification is applicable to any type of organization, whether in the private, public, or non-profit sectors, regardless of size and nature of the activity. KPIs are evaluated according to a principle of proportionality based on the size of the organization in question, reflecting the organization's different structure and complexity.
CSQA support
CSQA's support for organizations seeking certification according to UNI/PdR 192 is divided into several phases:
- Pre-assessment with documentary evaluation
- Audit
- Evaluation of possible corrective actions
- Issuing of the certificate and granting of the UNI mark
- Periodic surveillance checks.
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The two practices are complementary in their aim of creating and ensuring a welcoming working environment that is in balance with people's lives.
Furthermore, for organizations certified to UNI/PdR 192, as established by Legislative Decree no. 62 of 30/04/2026, an exemption from the payment of social security contributions by the employer is provided , determined in an amount not exceeding 1% and up to a maximum limit of €50,000 per year.
UNI/PdR 192:2026 can be downloaded free of charge from the UNI catalogue .