INPS has obtained ISO 9001 certification from CSQA , the international standard for quality management systems, together with the renewal of the ISO 27001 (information security), ISO 20000 (IT service management) and ISO 22301 (business continuity) certifications .These important results confirm the Institute's ongoing commitment to ensuring increasingly reliable, safe, and citizen-focused services , placing process quality and continuous innovation at the center with a view to generating public value.
Certifications represent a strategic step in measuring the effectiveness of the measures adopted by INPS to protect data, ensure operational continuity, and guarantee high levels of service.